Refund Policy

Returns and exchanges

We accept returns and exchanges requested within 30 days after an item is delivered. A return may be requested for any reason during that period. Items should be returned in their original condition with the packaging and accessories that were supplied.

Free return shipping

We pay return shipping for eligible no-reason returns and exchanges, and we also pay it when an item is damaged, defective, incorrect, or missing parts. We provide a free return label and do not charge a restocking fee. Please contact us before sending anything back so we can issue the label and instructions.

Exceptions

Customized items, clearance items, gift cards, and opened personal-care or hygiene-sensitive items may be excluded from no-reason returns. These exceptions never limit remedies for goods that arrive damaged, defective, incorrect, or incomplete.

Cancellations and refunds

You may request cancellation before an order ships. After shipment, the return process above applies. Approved refunds are issued to the original payment method. Please allow 10 business days for refund processing after approval; a bank or card issuer may need additional time to post the credit.

Contact information

Email: 1aesparzaromoangelgabriel@gmail.com
Phone: (802) 848-9311
Mailing address: 542 Interstate 40, Marion, AR 72364, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM.